ASK THE ENGINEER
Brightspeed Business Technical Design Engineers (TDE) are an elite, agile team dedicated to solving the toughest technical challenges for our customers. A frequent issue we tackle is keeping remote and hybrid teams connected without disruptions. Too often, businesses deal with unreliable calls and frustrating network congestion. Here’s a recent question we received from a customer…
ASK THE ENGINEER
Brightspeed Business Technical Design Engineers (TDE) are an elite, agile team dedicated to solving the toughest technical challenges for our customers. A frequent issue we tackle is keeping remote and hybrid teams connected without disruptions. Too often, businesses deal with unreliable calls and frustrating network congestion. Here’s a recent question we received from a customer…
ASK THE ENGINEER
Brightspeed Business Technical Design Engineers (TDE) are an elite, agile team dedicated to solving the toughest technical challenges for our customers. A frequent issue we tackle is keeping remote and hybrid teams connected without disruptions. Too often, businesses deal with unreliable calls and frustrating network congestion. Here’s a recent question we received from a customer…
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What steps should businesses take to ensure a smooth migration to Brightspeed Voice+ from legacy PBX systems?
Migrating from a legacy PBX system can seem overwhelming, but with the right approach, businesses can transition smoothly while minimizing downtime. At Brightspeed Business we take a structured, phased approach to migration, ensuring that businesses maintain reliable communication throughout the process.
The first step is planning and assessment. The Brightspeed Business TDE Team works closely with customer IT teams to evaluate existing infrastructure, understand business requirements, and map out an efficient migration plan. This includes identifying the number of users, call flows, and integrations with third-party applications to ensure a seamless transition.
Next is the pre-migration setup, where we establish a test environment to validate configurations before deployment. Businesses receive temporary test numbers to confirm functionality without impacting daily operations. This ensures that new call routing, voicemail, and extension settings are properly configured before the full migration.
The third phase is number porting and deployment, where we transition phone numbers from the old PBX system to Brightspeed Voice+ in a controlled, step-by-step process. This prevents service interruptions and ensures users can continue making and receiving calls without disruption.
Finally, post-migration optimization ensures everything is running smoothly. The Brightspeed Business TDE Team provides an overview of the requested call flow design to help customer IT teams and employees adapt quickly. Self-service tools and 24/7 support ensure businesses can manage and optimize their new communication platform efficiently.
A well-executed migration doesn’t just replace outdated technology — it enhances communication efficiency, scalability, and long-term cost savings. Brightspeed Business TDEs make this process seamless, handling the technical heavy lifting so businesses can focus on what they do best.
For more information on how our TDE team can simplify these complex processes, contact Brightspeed Business to architect a solution for you today.
What steps should businesses take to ensure a smooth migration to Brightspeed Voice+ from legacy PBX systems?
Migrating from a legacy PBX system can seem overwhelming, but with the right approach, businesses can transition smoothly while minimizing downtime. At Brightspeed Business we take a structured, phased approach to migration, ensuring that businesses maintain reliable communication throughout the process.
The first step is planning and assessment. The Brightspeed Business TDE Team works closely with customer IT teams to evaluate existing infrastructure, understand business requirements, and map out an efficient migration plan. This includes identifying the number of users, call flows, and integrations with third-party applications to ensure a seamless transition.
Next is the pre-migration setup, where we establish a test environment to validate configurations before deployment. Businesses receive temporary test numbers to confirm functionality without impacting daily operations. This ensures that new call routing, voicemail, and extension settings are properly configured before the full migration.
The third phase is number porting and deployment, where we transition phone numbers from the old PBX system to Brightspeed Voice+ in a controlled, step-by-step process. This prevents service interruptions and ensures users can continue making and receiving calls without disruption.
Finally, post-migration optimization ensures everything is running smoothly. The Brightspeed Business TDE Team provides an overview of the requested call flow design to help customer IT teams and employees adapt quickly. Self-service tools and 24/7 support ensure businesses can manage and optimize their new communication platform efficiently.
A well-executed migration doesn’t just replace outdated technology — it enhances communication efficiency, scalability, and long-term cost savings. Brightspeed Business TDEs make this process seamless, handling the technical heavy lifting so businesses can focus on what they do best.
For more information on how our TDE team can simplify these complex processes, contact Brightspeed Business to architect a solution for you today.
What steps should businesses take to ensure a smooth migration to Brightspeed Voice+ from legacy PBX systems?
Migrating from a legacy PBX system can seem overwhelming, but with the right approach, businesses can transition smoothly while minimizing downtime. At Brightspeed Business we take a structured, phased approach to migration, ensuring that businesses maintain reliable communication throughout the process.
The first step is planning and assessment. The Brightspeed Business TDE Team works closely with customer IT teams to evaluate existing infrastructure, understand business requirements, and map out an efficient migration plan. This includes identifying the number of users, call flows, and integrations with third-party applications to ensure a seamless transition.
Next is the pre-migration setup, where we establish a test environment to validate configurations before deployment. Businesses receive temporary test numbers to confirm functionality without impacting daily operations. This ensures that new call routing, voicemail, and extension settings are properly configured before the full migration.
The third phase is number porting and deployment, where we transition phone numbers from the old PBX system to Brightspeed Voice+ in a controlled, step-by-step process. This prevents service interruptions and ensures users can continue making and receiving calls without disruption.
Finally, post-migration optimization ensures everything is running smoothly. The Brightspeed Business TDE Team provides an overview of the requested call flow design to help customer IT teams and employees adapt quickly. Self-service tools and 24/7 support ensure businesses can manage and optimize their new communication platform efficiently.
A well-executed migration doesn’t just replace outdated technology — it enhances communication efficiency, scalability, and long-term cost savings. Brightspeed Business TDEs make this process seamless, handling the technical heavy lifting so businesses can focus on what they do best.
