Fiber internet support

Get answers on our support pages and in our knowledge base.


Meet your Brightspeed Fiber modem

The first step in bringing lightning-fast Brightspeed Fiber internet into your home or small business is your modem. When you sign up for service, you may lease a Brightspeed fiber modem or have one installed in your home. Here’s our lineup of state-of-the-art fiber modems:

Option 1

Your Brightspeed modem is also a wireless router. Here’s how to get connected.

 

Still not finding what you’re looking for?
 

Click the chat icon or get in touch at 833-692-7773 (MYBRSPD).


Modem recycling program

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Send us your old Brightspeed modem at no cost and we'll recycle it!